Last updated: [December 29, 2025]
Welcome to YVOLT. By visiting our website or making a purchase, you agree to comply with these Terms of Service (“Terms”).
These Terms apply to all users of the website, including browsers, customers, sellers and persons publishing content.
If you do not agree to these Terms, you may not use the website or the services offered.
1. Company information
The website is operated by YVOLT (“we”, “us”, “our”).
Throughout the website, the terms “you” and “customer” refer to any person using this website.
Our registered business address is:
PHU KRECZMAŃSKI SP ZOO
PL8121922346
Aleksandra Prystora 3/10, 02-497 Warsaw
2. Online store terms
By accepting these Terms, you confirm that:
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You are at least 18 years old.
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You are legally authorized to make a purchase using the selected payment method.
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You will comply with all applicable local, national and international laws regarding the purchase, possession and use of electric motorcycles and related products.
You may not use our products for illegal or unauthorized purposes, or violate any laws applicable in your jurisdiction.
3. General terms
We reserve the right to refuse service to any person, for any reason and at any time, including, but not limited to, in the event of:
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suspected fraudulent activity
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unusual or high-risk orders
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incorrect, incomplete or unverifiable customer data
Your content (excluding payment card data) may be transmitted unencrypted and may involve transmission over various networks.
Payment card data is always encrypted when transmitted through payment networks.
4. Accuracy, completeness and timeliness of information
We make every effort to ensure that all information on our website — including product descriptions, specifications, prices and availability — is accurate, complete and up to date.
However, due to the dynamic nature of products and services, occasional errors or updates may occur. Although we strive to correct them promptly, we recommend that customers verify key information before making purchasing or operational decisions.
By using our website and services, you acknowledge that, despite our reasonable efforts to maintain the accuracy of information, discrepancies may occur, and it is your responsibility to confirm such information where necessary.
5. Product information and performance disclaimer
Our electric motorcycles are intended for off-road use, unless stated otherwise.
Actual performance — including speed, torque, acceleration, range and charging time — may vary depending on:
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terrain and riding conditions
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the user’s weight
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weather conditions and temperature
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maintenance and use
We do not guarantee that real-world performance will match values obtained in laboratory tests or controlled environments.
Local laws may restrict or require registration, a license, insurance or specific equipment for legal use.
The customer is responsible for complying with all applicable local laws.
6. Changes to services and prices
Product prices and offers may change without notice.
We reserve the right to modify or discontinue any product or service at any time.
We are not liable for any modifications, price changes, suspension or discontinuation of services.
7. Order acceptance, billing and account information
We may refuse to accept or cancel an order for reasons including, among others:
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suspected fraud or unauthorized activity
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errors in pricing or product information
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limited product availability
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inability to verify payment details
We may limit or cancel quantities purchased per person, household or order.
You agree to provide current, complete and accurate information for all purchases.
8. Shipping, delivery and risk of loss
All shipping times are estimates and are not guaranteed.
The risk of loss passes to you when the shipment is handed over to the carrier.
We are not responsible for delays caused by:
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customs inspections
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weather conditions
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logistics disruptions
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incorrect information provided by the customer
Detailed information can be found in our Shipping Policy.
9. Returns, refunds and exchanges
Returns, refunds and exchanges are subject to our Refund Policy, which forms an integral part of these Terms.
You can find it at: Refund Policy
We reserve the right to inspect returned products before issuing a refund.
10. Third-party tools and services
We use third-party service providers, including (but not limited to):
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payment gateways (e.g. major credit cards, PayPal, Klarna)
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Google Analytics and analytics tools
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logistics and fulfillment partners
We are not responsible for issues arising from third-party services.
The use of data is governed by our Privacy Policy.
11. Intellectual property
All content on this website — including text, graphics, logos, product designs, photos, videos and visual identity — is owned by us or licensed to us.
You may not reproduce, distribute or use this content without our express written consent.
12. Prohibited uses
You may not use the website or products for the purpose of:
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illegal or fraudulent activities
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infringing intellectual property rights
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transmitting harmful code
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harassing, abusing, defaming or discriminating
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interfering with the website’s security features
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collecting personal data for unlawful purposes
Violation of the above rules may result in the immediate termination of services.
13. Disclaimer of warranties
We do not guarantee:
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uninterrupted and error-free operation of the website
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that product performance will meet the user’s expectations
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that all specifications are free from inaccuracies
Products are provided “as is” and “as available”.
14. Limitation of liability
To the maximum extent permitted by local law:
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we are not liable for indirect, incidental, punitive or consequential damages
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we are not liable for injuries or damage resulting from improper use, off-road riding, failure to follow safety rules or violation of local laws
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our total liability for any claim shall not exceed the amount paid for the relevant product or products
You agree to use electric motorcycles and equipment responsibly and in accordance with safety recommendations.
15. Indemnification
You agree to indemnify and hold us harmless from any claims arising from:
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improper use of products
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violation of these Terms
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violation of local laws or the rights of third parties
16. Governing law
By using our website and services, you agree to comply with all applicable laws in your country of residence regarding the purchase, possession and use of electric motorcycles and related products.
17. Severability
If any provision of these Terms is found to be unlawful or unenforceable, the remaining provisions shall remain in effect.
18. Termination
These Terms remain in effect until terminated by you or by us.
We may terminate your access to the website without notice if you violate these Terms.
19. Entire agreement
These Terms constitute the entire agreement between you and us regarding the use of this website and replace all prior arrangements.
20. Contact details
Please send any questions regarding these Terms to:
E-mail:kontakt@yvolt.com.pl
